Customer Service

Personal attention

Personal contact is our top priority. Our enthusiastic and dedicated staff is always there for you. Our accessory specialists are happy to answer your questions, either by phone or on the shop floor. All to provide you with the best advice. We gladly like to go the extra mile.

Our staff is ready for you!

Always accessible, we will make it happen! Thanks to our webshop, e-mail and fax you can reach us 24 hours per day, 7 days a week. But as an additional service; our local Customer Service staff is on hand during office hours to answer your questions. They will help you to find the right articles, product information, send you approriate customized quotes and point out interesting offers of the moment.

In the store itself, you can also count on our accessory specialists. They will advise and support you in making assortment choices, think along with you in the case of a renovation and will help you generate more traffic in your store. In addition, they are specialized in presenting accessories as nice and efficient as possible.

We develop together with you

Even if you are already working with us for years, we willl actively support and advice you. During periodic visits from our accessory specialists we are always looking for the best solutions and adjustments for your company. Throughout our partnership, we are always on your side. Should your situation change, we will change with you. Always the right solutions suitable for each customer. That's what we do as a partner.

Fill out our contact form if you have questions, want to be called back or to share ideas or any other matters with us. Want to contact us directly? You can. Call us or sent us an e-mail! We are happy to assist you.

Contact our experts:

Call +49 (0)2163 594 0 (weekdays from 8:00 to 16:30 pm)
Mail to